Central to achieving the Gardiner’s vision to work as a team and make a real difference to the lives of the people we help to support is our belief that everyone should be treated with Dignity & Respect.
Treating people with Dignity & Respect is one of the Gardiner’s key values. It helps to define who we are, what we believe and the way we treat people.
In our workplace, this key value is linked to behaviours that help our team to deliver exceptional care and support.
We expect all staff to share our values and work to them.
So, which behaviours demonstrate the Gardiner’s values of Dignity and Respect?
- Accepting and respecting people’s individuality
- Protecting and respecting people’s confidential information
- Taking time to listen
- Respecting people’s right to make their own decisions and choices
- Communicating in an open and straightforward way using appropriate language
- Allowing people to maintain their dignity, especially during personal care
Review from Hillary S (Daughter of Client) published on 2 January 2020
“My mum was diagnosed with moderate cognitive impairment. Unfortunately, she lost her husband quite some time ago and my sister and I both live out of the country. It is very important to my mum that she remain living at home for as long as possible. We have arranged to have Gardiner’s come in twice a day to help her take her medicine, overall health, keep her place up, pick up groceries, make sure she is eating and drinking and have companionship. The Care Givers at Gardiner’s are so lovely, they treat her with respect and gently guide and prompt her to do what she needs to do. They are warm and she feels comforted by them. Most importantly they have literally been lifesavers a few times when Mum has been sick but did not call for help. The Gardiner’s Team allows my mum to stay at home safely which is so important to her and allows my sister and I to feel that we are respecting her wishes and keeping her safe. We are thrilled with Gardiner’s and couldn’t survive without them.”
Would you like to become a Dignity Champion? Click here to find out more….